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Beyond customer service : keeping customers for life

Gerson

Beyond customer service : keeping customers for life / Richard F. Gerson. - Menlo Park Crisp Publications 1992. - 88p. ill. 25cm - A fifty-minute series book .

ISBN: 1560521155

Subjects--Topical Terms:
Customer services

Dewey Class. No.: 658.812 GER 1992

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