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Hosting web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge

English

Hosting web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge / Cliff English. - New York John Wiley & Sons 1999. - xvi, 448p. ill. 24cm

Includes index

ISBN: 0471282936

Subjects--Topical Terms:
Customer relations
Electronic discussion groups
Internet marketing

Dewey Class. No.: 658.8002854678 ENG 1999

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