Culture change for total quality : an action guide for managers in social and health care services

Casson

Culture change for total quality : an action guide for managers in social and health care services / Steve Casson and Clive George. - London Pitman Pub. 1995. - ix, 137p. ill. 28cm

Includes bibliographical references and index

0273616196


Human services--Quality control
Social work administration

362.1 CAS 1995