The trade technician's soft skills manual
Coscia, Steve.
The trade technician's soft skills manual / Steve Coscia. - 1st ed. - Clifton Park, NY Delmar Cengage Learning 2011. - xiv, 112 p. col. ill. 25 cm
Includes index
9781111313814
Customer services.
Heating and ventilation industry--Customer services.
658.812 COS 2011
The trade technician's soft skills manual / Steve Coscia. - 1st ed. - Clifton Park, NY Delmar Cengage Learning 2011. - xiv, 112 p. col. ill. 25 cm
Includes index
9781111313814
Customer services.
Heating and ventilation industry--Customer services.
658.812 COS 2011