Principles of services marketing
Palmer
Principles of services marketing / Adrian Palmer. - 4th ed.. - London McGraw-Hill 2005. - xi, 575p. ill. 25cm
Includes index p.553 - 575
0077107942
Marketing
Service industries--Marketing
658.502 PAL 2005
Principles of services marketing / Adrian Palmer. - 4th ed.. - London McGraw-Hill 2005. - xi, 575p. ill. 25cm
Includes index p.553 - 575
0077107942
Marketing
Service industries--Marketing
658.502 PAL 2005