Balanced scorecard step-by-step : maximizing performance and maintaining results

Niven

Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven. - 2nd ed.. - Hoboken John Wiley & Sons 2006. - xvii, 318p. ill. 24cm

Includes index p.311 - 318

04717800499


Organizational effectiveness--Measurement
Performance--Measurement

658.4013 NIV 2006