Electronic customer relationship management
Electronic customer relationship management
/ edited by Jerry Fjermestad, Nicholas C. omano, Jr..
- New Delhi Prentice Hall of India Private Limited 2007.
- xiii, 210p. ill. 22cm
Includes index. p. 205-210
8120329945
Customer relations--Management
Electronic commerce
658.812 ELE 2007
Includes index. p. 205-210
8120329945
Customer relations--Management
Electronic commerce
658.812 ELE 2007