Customer care - on trial [video cassette] : how companies really treat their customers (Record no. 1335)

MARC details
000 -LEADER
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001 - CONTROL NUMBER
control field 0000000470
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 CUS 1993
245 #0 - TITLE STATEMENT
Title Customer care - on trial [video cassette] : how companies really treat their customers
Statement of responsibility, etc. / produced by TV Choice Productions.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London
Name of publisher, distributor, etc. TV Choice Productions
Date of publication, distribution, etc. 1993.
300 ## - PHYSICAL DESCRIPTION
Extent 1 video cassette (25 min.)
Other physical details sd., col.
Dimensions 1/2 in.
365 ## - TRADE PRICE
Currency code MYR
500 ## - GENERAL NOTE
General note Colour recording system: PAL
520 ## - SUMMARY, ETC.
Summary, etc. Summary: In this video program 3 different types of customers are shown: The first custome is Bailey, who wants to start business and goes to a bank to apply for loan. The second customer is Gary, who wants to buy fax machine for his company and lastly
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
710 ## - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element TV Choice Productions
745 ## -
-- How companies really treat their customers
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AV-VID
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Copy number
        PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH   02/07/2018 MU - MEDIA URUS TECHNOLOGY   658.812 CUS 1993 0000057204 11/25/2020 11/25/2020 AV-VCD  
        PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH   02/07/2018 MU - MEDIA URUS TECHNOLOGY   658.812 CUS 1993 0000057205 11/25/2020 11/25/2020 AV-VCD  
        PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH   04/14/2000 KITM - KOPERASI ITM   658.812 CUS 1993 0000009203 06/21/2021 06/21/2021 AV-VID 8177