Customer service for dummies (Record no. 24117)

MARC details
000 -LEADER
fixed length control field 00621nam a2200229#a 4500
001 - CONTROL NUMBER
control field 0000008445
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 211117s2020||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0764552090
Qualifying information (pbk.)
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 LEL 1999
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Leland
245 #0 - TITLE STATEMENT
Title Customer service for dummies
Statement of responsibility, etc. / by Karen Leland and Keith Bailey.
250 ## - EDITION STATEMENT
Edition statement 2nd ed..
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Foster City, CA
Name of publisher, distributor, etc. IDG Books Worldwide
Date of publication, distribution, etc. 1999.
300 ## - PHYSICAL DESCRIPTION
Extent xxxi, 422p.
Other physical details ill.
Dimensions 23cm
365 ## - TRADE PRICE
Currency code MYR
490 ## - SERIES STATEMENT
Series statement For dummies
500 ## - GENERAL NOTE
General note Includes index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer service
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bailey, Keith
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book-GN
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH   09/13/2001 KUPM - KOPERASI UPM BERHAD   658.812 LEL 1999 0000023379 06/21/2021 22275 06/21/2021 Book-GN