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Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin and Kenneth J. Kiser.

By: Contributor(s): Material type: TextTextPublication details: San Francisco, California Berrett-Koehler Publishers 1993.Edition: 1st Berrett-Koehler edDescription: xiv, 201p. ill. 23cmISBN:
  • 1881052249
Subject(s): DDC classification:
  • 658.562 SAS 1993
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Item type Current library Call number Copy number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.562 SAS 1993 (Browse shelf(Opens below)) 3451 Available 0000003733

Revised and expanded from the original paperback version off this work, entitled Total quality management...published in 1991 by Ducochon Press

Includes bibliographical references and index

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