Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne.

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Material type: Text

TextPublication details: New York John Wiley & Sons 1996.Description: xviii, 326p. ill. 28cmISBN:

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List(s) this item appears in: DIPLOMA KEJURUTERAAN AWAM

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.8120285467 STE 1996 (Browse shelf(Opens below))	14225	Available	0000015273
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.8120285467 STE 1996 (Browse shelf(Opens below))	14226	Available	0000015274
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.8120285467 STE 1996 (Browse shelf(Opens below))	14227	Available	0000015275

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Previous	658.812 WIL 1994 Stop selling, start partnering : the new thinking about finding and keeping customers	658.812 WIL 1994 Stop selling, start partnering : the new thinking about finding and keeping customers	658.812 WIL 2005 151 quick ideas to get new customers	658.8120285467 STE 1996 Customer service on the Internet : building relationships, increasing loyalty, and staying competitive	658.8120285467 STE 1996 Customer service on the Internet : building relationships, increasing loyalty, and staying competitive	658.8120285467 STE 1996 Customer service on the Internet : building relationships, increasing loyalty, and staying competitive	658.816 DIA 1995 Making pricing decisions : a study of managerial practice	Next

Includes index

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