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Monitoring, measuring and managing customer service / Gary S. Goodman.
Material type:
TextPublication details: San Francisco Jossey-Bass 2000.Description: xiii, 166p. 24cmISBN: - 0787951390
- 658.812 GOO 2000
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book-GN
|
PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 GOO 2000 (Browse shelf(Opens below)) | 25960 | Available | 0000027091 | |
|
Book-GN
|
PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 GOO 2000 (Browse shelf(Opens below)) | 25961 | Available | 0000027092 | |
|
Book-GN
|
PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 GOO 2000 (Browse shelf(Opens below)) | 25962 | Available | 0000027093 |
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