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Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal.

By: Material type: TextTextPublication details: New York McGraw-Hill 2005.Description: xv, 222p. 21cmISBN:
  • 007144453X
Subject(s): DDC classification:
  • 658.562 BAC 2005
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Holdings
Item type Current library Call number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.562 BAC 2005 (Browse shelf(Opens below)) Available 0000037619

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