ABC's of relationship selling through service / Charles M. Futrell.

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TextSeries: The McGraw-Hill/Irwin series in marketingPublication details: New York McGraw-Hill 2007.Edition: 9th edDescription: xx, 539p. ill. 26cm + 1 CD-ROM (4 3/4in.)ISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
AV-CDR	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.85 FUT 2007 (Browse shelf(Opens below))	Available		0000038210
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.85 FUT 2007 (Browse shelf(Opens below))	Available		0000037969

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Previous	658.84 JAR 1997 Java electronic commerce sourcebook : all the software and expert advice you need to open your virtual store	658.848 CIM 2000 Global marketing.	658.85 AND 2004 Personal seloling : achieving customer satisfaction and loyalty	658.85 FUT 2007 ABC's of relationship selling through service	658.85 GSC 2007 The sales closing book : field-tested closes for every selling situation	658.85 GSC 2007 The art of nonverbal selling : let your customers? unspoken signals lead you to the close	658.85 HAR 199. Hard sell [video cassette].	Next

Includes index p.533 - 539

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