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What customers want : using outcome-driven innovation to create breakthrough products and services / by Anthony Ulwick.

By: Material type: TextTextPublication details: New York McGraw-Hill 2005.Description: xxix, 202p. ill. 23cmISBN:
  • 0071408673
Subject(s): DDC classification:
  • 658.575 ULW 2005
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Holdings
Item type Current library Call number Status Date due Barcode
Book-GN Book-GN PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH 658.575 ULW 2005 (Browse shelf(Opens below)) Available 0000038201

Includes index p.1097 - 1114

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