How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Larkin.

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TextPublication details: San Francisco Jossey-Bass 2007.Description: x, 209p. ill. 25cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.812 BER 2007 (Browse shelf(Opens below))	Available		0000042580

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Previous	658.812 BAR 1995 World-class customer satisfaction	658.812 BEL 2003 Magnetic service : the secrets of creating passionately devoted customers	658.812 BER 2005 Call centers for dummies	658.812 BER 2007 How to talk to customers : create a great impression every time with MAGIC	658.812 BLO 2006 Customer relationship management : fast track solutions	658.812 BLO 2006 Customer relationship management : fast track solutions	658.812 BLO 2008 The inside advantage	Next

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