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Care packages for your customers : an idea a week to enhance customer service / Barbara A. Glanz.
Material type:
TextPublication details: New York McGraw-Hill 2007.Description: xxi, 201p. ill. 21cmISBN: - 9780071484213
- 658.812 GLA 2007
| Item type | Current library | Call number | Status | Date due | Barcode |
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PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH | 658.812 GLA 2007 (Browse shelf(Opens below)) | Available | 0000045043 |
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| 658.812 GAL 1994 Managing customer value : creating quality and service that customers can see | 658.812 GER 1992 Beyond customer service : keeping customers for life | 658.812 GER 1992 Beyond customer service : keeping customers for life | 658.812 GLA 2007 Care packages for your customers : an idea a week to enhance customer service | 658.812 GOL 1995 Agile competitors and virtual organizations : strategies for enriching the customer | 658.812 GOO 2000 Monitoring, measuring and managing customer service | 658.812 GOO 2000 Monitoring, measuring and managing customer service |
Includes index p.193 - 199
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