Strategic product creation : deliver customer satisfaction from every level of your company / Ronald L. Kerber and Timothy M. Laseter, with Max Russell.

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TextPublication details: New York McGraw-Hill 2007.Description: xviii, 318p. ill. 24cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Book-GN	PERPUSTAKAAN POLITEKNIK SULTAN SALAHUDDIN ABDUL AZIZ SHAH	658.575 KER 2007 (Browse shelf(Opens below))	Available		0000045173

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Includes index p.297 - 314

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