TY - BOOK ED - TV Choice Productions TI - Hard sell [video cassette] U1 - 658.85 HAR 199. PY - 0000///19 CY - London PB - TV Choice Productions KW - Selling KW - Psychological aspects N1 - Colour recording system: PAL N2 - Summary: This video is a provocative account of high presure sales techniques and brutal management tactics. The video follow a photocopier sales team "cold calling" customers. The sales-people talk about feeling of rejection and the thrill of making a ER -