Kolarik  <br/><br/>
Creating quality : concepts, systems, strategies, and tools  
/ William J. Kolarik. 
 - New York  McGraw Hill  1995. 
 - xxvii, 925p.  ill.  23cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0070352178  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>System analysis
<br/><br/><label>Dewey Class. No.: </label>658.262 KOL 1995