TY  - BOOK
AU  - Hradesky 
TI  - Total quality management handbook 
SN  - 0070305110 
U1  - 658.562 HRA 1995 
PY  - 1995///
CY  - New York
PB  - McGraw Hill
KW  - Quality control
KW  - Total quality management
N1  - Includes index
ER  -