TY - BOOK AU - Patterson TI - ISO 9000 : worldwide quality standard T2 - A fifty-minute series book SN - 1560522917 U1 - 658.562 PAT 1995 PY - 1995/// CY - Menlo Park, California PB - Crisp Publications KW - ISO 9000 Series Standards KW - Quality assurance KW - Standards ER -