TY - BOOK AU - Finnigan TI - The manager's guide to benchmarking : essential skills for the new competitive-cooperative economy T2 - Jossey-Bass business and management series SN - 0787902799 U1 - 658.562 FIN 1996 PY - 1996/// CY - San Francisco PB - Jossey-Bass Publishers KW - Benchmarking (Management) N1 - Includes bibliographical references and index ER -