Sashkin  <br/><br/>
Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run  
/ Marshall Sashkin and Kenneth J. Kiser. 
 - 1st Berrett-Koehler ed.. 
 - San Francisco, California  Berrett-Koehler Publishers  1993. 
 - xiv, 201p.  ill.  23cm 
<br/><br/> Revised and expanded from the original paperback version off this work, entitled Total quality management...published in 1991 by Ducochon Press 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1881052249 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 SAS 1993