TY  - BOOK
AU  - Siebel 
AU  - Malone, Michael S.
TI  - Virtual selling : going beyond the automated sales force to achieve total sales quality 
SN  - 0684822873 
U1  - 658.8100285 SIE 1996 
PY  - 1996///
CY  - New York
PB  - Free Press
KW  - Information storage and retrieval systems
KW  - Selling
KW  - Sales management
KW  - Automation
N1  - Includes bibliographical references and index
ER  -