Customer care - on trial [video cassette] : how companies really treat their customers
/ produced by TV Choice Productions.
- London TV Choice Productions 1993.
- 1 video cassette (25 min.) sd., col. 1/2 in.
Colour recording system: PAL
Summary: In this video program 3 different types of customers are shown: The first custome is Bailey, who wants to start business and goes to a bank to apply for loan. The second customer is Gary, who wants to buy fax machine for his company and lastly