Tenner  <br/><br/>
Process redesign : the implementation guide for managers  
/ Arthur R. Tenner, Irving J. DeToro. 
 - Reading, Massachusetts  Addison-Wesley  1997. 
 - xx, 332p.  ill.  24cm 
 - Engineering process improvement series .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0201633914  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4063 TEN 1997