Brennan  <br/><br/>
Warranties : planning, analysis, and implementation  
/ James R. Brennan. 
 - New York  McGraw Hill  1994. 
 - xvi, 341p.  ill.  24cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0070075670 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--United States<br/>Warranty--United States
<br/><br/><label>Dewey Class. No.: </label>658.812 BRE 1994