Pine  <br/><br/>
The experience economy : work is theatre and every business a stage : goods and services are no longer enough  
/ B. Joseph Pine and James H. Gilmore. 
 - Boston  Harvard Business School Press  1999. 
 - xii, 254p.  ill.  24cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0875848192 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Diversification in industry<br/>Product management
<br/><br/><label>Dewey Class. No.: </label>658.56 PIN 1999