TY  - BOOK
AU  - Lawrence, Peter
TI  - Workflow handbook 1997 
SN  - 0471969478 
U1  - 658.51 WOR 1997 
PY  - 1997///
CY  - Chichester
PB  - John Wiley &Sons
KW  - Workflow
KW  - Handbooks, manuals, etc
N1  - Published in association with the Workflow Management Coalition; Includes bibliographical references and index
ER  -