TY - BOOK AU - Lashley TI - Hospitality retail management : a unit manager's guide T2 - The hospitality, leisure and management series SN - 0750646160 U1 - 647.94068 LAS 2000 PY - 2000/// CY - Oxford PB - Butterworth-Heinemann KW - Hospitality industry KW - Management KW - Personal management N1 - Includes index ER -