TY  - BOOK
ED  - Jack Wilson & Associates
TI  - How to develop effective communication skills [multimedia kit]
SN  - 0786302550
U1  - 650.13 HOW 1994 
PY  - 1994///
CY  - Chicago
PB  - JWA Video
KW  - Communication in management
KW  - Interpersonal relations
KW  - Psychology, Industrial
N1  - Based on accompanying book: Effective interpersonal relationships / Robert W. Lucas. New York : McGraw-Hill, c1994
N2  - Summary: This video training program, accompanied by an audio tape and book, is designed to help viewers build trust so that they can communicate openly and fairly with others, remove barriers to communication, communicate nonverbally as well as verball
ER  -