Kaplan  <br/><br/>
The strategy - focused organisation : how balanced scorecard companies thrive in the new business environment  
/ Robert S . Kaplan, David P . Norton. 
 - Boston  Harvard Business School  2001. 
 - x, 400 p.  ill.  25cm 
<br/><br/> Includes index p.383 - 397 
<br/><br/><label>ISBN: </label>1578512506  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning
<br/><br/><label>Dewey Class. No.: </label>658.4012 KAP 2001