TY - BOOK AU - Kaplan AU - Norton, David P . TI - The strategy - focused organisation : how balanced scorecard companies thrive in the new business environment SN - 1578512506 U1 - 658.4012 KAP 2001 PY - 2001/// CY - Boston PB - Harvard Business School KW - Strategic planning N1 - Includes index p.383 - 397 ER -