Shafer  <br/><br/>
Operations management : a process approach with spreadsheets  
/ Scott M. Shafer, Jack R. Meredith. 
 - New York  John Wiley & Sons  1998. 
 - xix, 828p.  ill.  26cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>047116545X  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management<br/>Production management
<br/><br/><label>Dewey Class. No.: </label>658.5 SHA 1998