TY  - BOOK
AU  - Richardson 
TI  - The sales success handbook : 20 lessons to open and close sales now 
T2  - McGraw-Hill professional education
SN  - 0071416366 
U1  - 658.85 RIC 2003 
PY  - 2003///
CY  - New York
PB  - McGraw-Hill
KW  - Selling
KW  - Handbooks, manuals, etc
ER  -