TY - BOOK AU - Kaplan TI - Winning people over : 14 days to power and confidence SN - 0133153592 U1 - 158.2 KAP 1996 PY - 1996/// CY - New Jersey PB - Prentice Hall KW - Interpersonal communication KW - Interpersonal relations KW - Success KW - Psychological aspects N1 - Includes index ER -