TY  - BOOK
AU  - Fournies 
TI  - Why customers don't do what you want them to do : 24 solutions to overcoming common selling problems 
T2  - McGraw-Hill Professional Education
SN  - 0071417508 
U1  - 658.81 FOU 2003 
PY  - 2003///
CY  - New York
PB  - McGraw-Hill
KW  - Sales management
KW  - Sales personnelxTraining of
KW  - Selling
ER  -