TY  - BOOK
AU  - Barry 
TI  - Total quality organisation : balance & harmony for excellence 
SN  - 9839427008 
U1  - 658.562 BAR 1997 
PY  - 1997///
CY  - Kuala Lumpur
PB  - Penerbit Piramid
KW  - Total quality management
N1  - Includes index p.(151) - 154
ER  -