TY  - BOOK
AU  - Hoyle 
TI  - ISO 9000 quality systems handbook 
SN  - 0750621303 
U1  - 658.562 HOY 1994 
PY  - 1994///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - Quality control
KW  - Standards
KW  - Total quality management
N1  - Includes index p.(493) - 498
ER  -