Groff  <br/><br/>
Introduction to knowledge management : KM in business  
/ Todd R. Groff and Thomas P. Jones. 
 - Amsterdem  Butterworth Heinemann  2003. 
 - 183p.  ill.  28cm 
<br/><br/> Includes index p.171 - 183 
<br/><br/><label>ISBN: </label>0750677287  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management
<br/><br/><label>Dewey Class. No.: </label>658.4038 GRO 2003