TY  - BOOK
AU  - Groff 
AU  - Jones, Thomas P.
TI  - Introduction to knowledge management : KM in business 
SN  - 0750677287 
U1  - 658.4038 GRO 2003 
PY  - 2003///
CY  - Amsterdem
PB  - Butterworth Heinemann
KW  - Knowledge management
N1  - Includes index p.171 - 183
ER  -