McElroy The new knowledge management : complexity, learning, and sustainable innovation / Mark W. McElroy. - Boston Butterworth-Heinemann 2003. - xxxi, 246p. ill. 24cm Includes index 233 - 246 ISBN: 0750676086 Subjects--Topical Terms: Knowledge managementOrganizational learning Dewey Class. No.: 658.4038 MCE 2003