TY  - BOOK
AU  - Luan, Jing
AU  - Serban, Andreea M.
TI  - Knowledge management : building a competitive advantage in higher education 
T2  - New directions for institutional research
SN  - 0787962910 
U1  - 338.43378 KNO 2002 
PY  - 2002///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Education, Higher
KW  - Economic aspects
KW  - Effect of technological innovations on
KW  - Knowledge management
N1  - Includes index p.113 - 115
ER  -