TY  - BOOK
AU  - Capon 
AU  - Potter, Dave
AU  - Schindler, Fred
TI  - Managing global accounts : nine critical factors for a world-class program 
SN  - 0324400764 
U1  - 658.84 CAP 2006 
PY  - 2006///
CY  - Mason
PB  - Thomson
KW  - Customer relations
KW  - Management
KW  - International business enterprises
KW  - Sales management
N1  - Includes index p.263 - 268
ER  -