Sugano The real-world network troubleshooting manual : tools, techniques, and scenarios / Alan Sugano. - Hingham Charles River Media 2005. - xx, 396p. ill. 24cm + 1 CD-ROM (4 3/4in.) - Administrator's advantage series . Includes index ISBN: 1584503483 Subjects--Topical Terms: Computer networks--Maintenance and repair Dewey Class. No.: 004.6 SUG 2005