HESTER, Edward L. Successful marketing research : the complete guide to getting and using essential information about your customers and competitiors / Edward L. Hester. - New York John Wiley & Sons 1996. - xv, 240p. ill. 24cm - A Wiley small business edition . Includes bibliographical references and index ISBN: 0471123803 Subjects--Topical Terms: Marketing research Dewey Class. No.: 658.83 HES 1996