Friedman  <br/><br/>
Telephone skills from A to Z : the telephone doctor phone book  
/ Nancy J. Friedman. 
 - Revised Edition. 
 - Menlo Park  Crisp Learning  2000. 
 - x, 100p.  ill.  26cm 
 - A crisp fifty-minute series book .
<br/><br/><label>ISBN: </label>1560525800  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone etiquette<br/>Telephone in business
<br/><br/><label>Dewey Class. No.: </label>651.73 FRI 2000