TY - BOOK AU - Acuff AU - Wood, Wally TI - Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy SN - 9780470068342 U1 - 658.85 ACU 2007 PY - 2007/// CY - Hoboken PB - John Wiley & Sons KW - Customer relations KW - Selling N1 - Includes index p.249 - 259 ER -