Cheesebro  <br/><br/>
Communication skills : preparing for career success  
/ Thomas Cheesebro, Linda O?Connor, Francisco Rios. 
 - 3rd ed.. 
 - Upper Saddle River  Pearson Education  2006. 
 - xi, 243p.  ill.  26cm 
<br/><br/> Includes index p.239 - 243 
<br/><br/><label>ISBN: </label>0132327961  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>651.7 CHE 2006